Wednesday 2 May 2018

Sales Tips And Techniques For Training Sales Managers

Sales management training is not about just a few workshops and sending your team to the field. Did you know that your team can easily forget what you trained them in just a few months? You need an on-going and systematic learning with reinforcement to make your training effective. Here are a few tips on effective training of sales managers.

More field training

Don’t just train your team in workshops. Let them get the picture of what happens in the real business. Take it a step further and unlock the productivity of your team through field training. They need to do repeated actions for them to master everything.

Motivate them with success stories

Sales theories won’t help your team much. You need to motivate them by telling real life stories and case studies of successful sales people.

Incentives

You need to get your team motivated. Sales management training content alone won’t motivate them to work hard and master skills. You need to give them incentives to motivate them to work hard.

Meeting with the sales representatives

Training alone won’t give your team a positive mentality. You need to arrange for meetings where the sales representatives can meet with management and talk about their progress. You need to know what is working and what isn’t working and come up with a more productive relationship with the sales team.

Integrate your sales department with other departments

Your sales team needs to feel like they are part of the organization. You need to create a more streamlined experience in your company. Let your sales team help you train other staff such as the customer service to know more about product development. This is an effective way of sales management training as it gives your team a challenge to showcase what they have learnt. It is also important to make sure all the departments are reading on the same page about the main purpose of your company.

Tuesday 13 March 2018

3 Ways Sales Training Can You Help You Get More From Your Business

Do you own a business, and you want to know how sales training courses can help your business grow? Sales training plays an essential role in operations of a business, and as a matter of fact, there's no profit-oriented company that can remain in business without sales. Since sales play such a crucial role in the operations of a business, it is important that the sales agents and representatives in a company perform their roles efficiently and effectively.

However, for a sales person to perform his or her roles efficiently, it is important that such a sales person continues to learn new tactics and strategies in sales. One way to do this is by going for courses in sales training regularly. At this point, let's take a look at some of the ways which sales training can help you get more from your business.

Better performance
By sending your employees on regular sales training courses, they will be able to perform better in their duties and roles. And this will contribute to the overall growth of your business.

Increased sales and higher profits
By sending your employees on regular sales training courses, you will experience an increase in sales and profits in your business. The reason for this is because your employees would have learned new sales tactics and strategies that will help them win more customers for your business. And this will also contribute to the growth of your business.

KONA Group is a leading firm in Australia that provides Sydney sales training, call centre training, management training, DISC testing, and many others services. Their training is very effective and will bring out the best in your employees. So, whenever you need to improve the skills of your employees with Sydney sales training courses, all you have to do is contact KONA Group as they offer the best training courses.

Monday 12 February 2018

Responsibilities Of A Key Account Manager


The key account manager refers to an employee who is responsible in handling key accounts. The key account manager also plays other important roles that are crucial in the success in the growth of a business. And due to these crucial roles is why most companies send their key account managers on regular training courses.
Here in this post, our focus will be on some of the crucial roles played by a key account manager.

As earlier stated, the key account manager playsa crucial role in the overall performances of a businesses, some of which include the following:

Develop and maintain relationships with portfolio
One of the crucial roles being played by key account managers is keeping a close eye to the portfolio of major clients. The key account manager keeps a close tab on the portfolio of major clients so as to ensure that such clients do not turn to oppositions.

Understanding of customer needs
Another role being played by the key account manager is to understand the needs and requirements of customers. This is necessary as it will help the key account manager what the customers really need.

Acting as a link between top management and customers
A key account manager also acts as a link between key customers and top management of a company. For instance, the key account manager needs to pass certain information from the top management to key customers, and vice-versa.

Ensures that customers are satisfied
Finally, a key account manager is responsible for ensuring that key customers are satisfied with the company. That is, the key account manager ensures that customers get everything they need from the company at the right time.

The above-mentioned roles are some of the crucial roles performed by a key account manager, they also perform several other functions as well. If you own a business, and you want your key account managers to perform their roles effectively, then it is necessary that you send them on training courses regularly.

KONA Group is a leading firm that provides effective and high qualitykey account management training in Sydney. They also provide training in other fields as well such as sales training, call centre training, and so on. For the best key account management training, KONA Group is the place to be.